Help and Contact Centre

Problems closing my App account

Last Updated: Sep 20, 2019 11:22AM BST
If you are experiencing problems accessing or closing your App account, please follow the instructions below.

Unfortunately as your subscription has been set up via iTunes, we are unable to directly access your account to close and / or refund.

- Head to
- Click 'Billing & Subscriptions'
- Click 'Subscriptions & Purchases'
- Click 'Billing or payment error'
- Click 'No thanks, continue'
- Then Apple will call you within 2 minutes and will be able to directly access your account to close and process a refund.  

Any problems please email

Thank you!
Lucky Voice

Contact us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found